TracTuff Consultation & Troubleshooting

Do you have questions related to vehicle cooling and/ or lubrication systems? Have you done your due diligence and still cant find answers? Are you having problems with other company's products? Do you need advice?

Over the years I have freely given my time to phone calls, emails, direct messages, forums, groups, and pages. Unfortunately, the internet (source of FREE information) has many consumers feeling entitled to FREE answers and that just doesn't work. The landscape of how I do business has changed... and I can no longer answer all inquires with the "hope" that people looking for information will become customers.

If you want FREE... do the research. Take your time to filter through the abundance of information on the internet and make the best discission you can with that info. 

I agree that there should be some traditional service leading up to the sale of product(s) but that is ultimately for me to decide. At the end of the day... this is a business and my time and knowledge are both valuable.

NOTE: Time goes quickly; your comprehension greatly dictates how much we cover in the time you have. The purchase of consulting time does not entitle you to the conclusion of a conversation. If time has run out, I will politely indicate when time has expired and will either let you purchase additional time OR I will politely end the conversation. I highly recommend you take the time prior to our appointment to organize your thoughts/ questions and have a notepad ready. I will NOT recap the conversation in an email.

Again, you are paying for my time and you are entitled to nothing more than that amount of time. If you are using this service to discuss or plan out a custom job or if the troubleshooting leads to a purchase related to the discussion, I have been known to provide a discount that may partially offset the time you paid for here. 

Thank you for your understanding and professionalism. I will contact you shortly after you make your purchase to set up a date and time that works for both of us.

Robert Green~