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TracTuff Consultation & Troubleshooting

$30.00
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Do you have questions related to vehicle cooling and lubrication systems? Have you done your due diligence and still cant find answers? Are you having problems with other company's products? Do you need advice?

Over the years I have freely given my time to phone calls, emails, direct messages, forums, groups, and pages. Unfortunately, the landscape of how we do business has changed... many consumers no longer want to do research or take the time to filter through the abundance of information on the internet and to make the situation worse, people in need of this help, often feel they are entitled to it. Once I started tracking how many of these situations turned into business, I realized I had to stop! Not only was I not getting paid for my time and experience, I was short changing the customers that already paid for work by not making them my PRIORITY. 

I agree that there should be some traditional service leading up to the sale of a product and I'm happy to offer that. But it's up to me to determine what is acceptable and what is not. I have added this listing for those situations where I feel the question or questions have less to do with the products/ services I offer and more to do with my experience. and/ or if I feel there is not commitment to purchasing product(s) from me.

I understand that my experience is valuable; its a collection acquired over the 48 years I've been alive, and your asking to tap into that. I cant make you pay... you either see the value or you don't. If you don't and you think I'm crazy, you are free to find someone that doesn't value their time/ knowledge like I do.

NOTE: Time goes quickly... your comprehension greatly dictates how much is covered. I will politely indicate when time has expired and will either let you purchase additional time OR end the conversation. I highly recommend you take the time prior to our appointment to organize your thoughts/ questions and have a notepad ready.

Remember, you are paying for my time. You are not entitled to solutions... just my opinion/ advice. If you are using this service to discuss or plan out a custom job or if the troubleshooting leads to a purchase related to the discussion, I have been known to provide a discount that may partially offset the time you paid for here. 

Thank you for your understanding and professionalism. I will contact you after you make your purchase to set up a date and time that works for both of us.


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